Hours & Schedule

ROBERT M. NEWELL, PH.D.

FORENSIC AND CLINICAL PSYCHOLOGY

Specializing in Behavioral Healthcare for Children &

Adolescents, Families, Couples, and Adults.

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TREATMENT

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OFFICE HOURS & GENERAL INFORMATION

In general, I see patients from 9:00 a.m. to 5:00 p.m. Monday through Friday. My schedule varies somewhat week to week, and is subject to change without notice. I have a limited number of evening and weekend appointments available by arrangement. Late afternoon and evening appointment times usually are reserved for family therapy sessions. All appointments are made on a first-come, first-serve basis. My calendar is booked about two weeks in advance, although I keep some appointment times open each week to see patients on an emergency basis.

Free Consultation

I offer a free 30-minute initial consultation that may be conducted either by telephone or in my office. At the end of our consultation, based on the information you provide me, I will offer you my professional opinion regarding your treatment options and the best way to proceed initially. If I feel that your treatment issues are outside of my areas of expertise, I will provide you with an appropriate referral to another psychologist, and will make every reasonable effort to ensure that you find the help you need. If I feel that your treatment needs are something with which I can help you, I will offer to make an appointment with you as soon as my calendar permits.

Payment, Insurance, & Billing—Here’s How It Works

I run a “managed-care free” practice, which means that I am not a member of any “preferred provider” insurance panels. There are a number of reasons for this, most of which have to do with important issues such as patient autonomy, privacy and confidentiality, quality-of-care, and so forth. The most important issue for you to understand is that because I am not under contract with any managed care or insurance company, my loyalty is to you—and not to your healthcare insurance provider. This means that all my treatment decisions are based on your best interest—and not on company policy. By running a managed-care free practice, I avoid any potential issues of conflict-of-interest with which so-called "preferred providers" must deal on a daily basis that may compromise the quality of your treatment and care.

Although I am what is referred to as an “out-of-network” provider, a portion of my fee for treatment services may be covered by your healthcare insurance. Your actual level of coverage is based on the type of insurance plan in which you are enrolled. Patients are responsible for determining the specific nature and limits of their behavioral healthcare benefits as they pertain to my treatment services, as well as any requirements for pre-authorization for services, or any deductibles that must be met. I will discuss and confirm insurance and payment options with you during our initial consultation. In most cases, payment is due in full at the time treatment services are provided unless other arrangements are made in advance in writing. I accept a personal check, cash, or a money order. I do not accept credit or debit cards. Although my office will provide assistance with submitting an insurance claim, patients maintain full responsibility for payment of the bill.

I review my fee schedule periodically to determine if an increase is warranted. Patients are given advanced notice if my fees increase. If I raise my fees, new patients are not charged the new rate until after the first six months of treatment.

► CONTACT ME if you have any questions or to schedule an appointment. I look forward to working with you.

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DR. ROBERT M. NEWELL

Child psychologist

Telephone: 509-910-0329

Email: mail@drrobertnewell.com

Website: www.drrobertnewell.com